- LoveBrightJewelry is committed to offer best quality products at best value for the money along with best services.
We offer FREE shipping on all fine jewelry orders above $200 within the continental USA, on all business days and no codes are required.
PROCESSING YOUR ORDER
Once we receive your order, our team gets into task, so that you receive your orders ASAP! Prior to processing the order, our team may contact you ( if it is required ) via phone or email to confirm your order and verify your identity as the credit card holder. Any fraudulent use of a credit card, use of a stolen identity or any other actual or attempted fraudulent activity will be forwarded to the appropriate authorities. who include but are not limited to: Local Authorities, District Attorneys, and the Federal Bureau of Investigations (FBI).
All our fine jewelry is produced in USA. You might agree with us that each piece of jewelry is different and requires lots of personalization as per customer’s requirement. All this means Depending up on item , it is shipped within 1-10 business days after ordering. The time duration may be prolonged in case of special items such as platinum jewelry, necklaces, jewelry with larger diamonds, emerald jewelry, 18K gold jewelry and rings, etc. If you want your products soon, then we suggest premium shipping, which may minimize time in transit.
EXCEPTIONS TO OUR DELIVERY TIME
We do our best to ship products ASAP! Some exceptions may be -
• Inclement weather conditions - LoveBrightJewelry, will not hold liability or refund the shipping charges due to weather delay.
• If the delivery of your package is postponed or delayed beyond the control of LoveBrightJewelry or FedEx/USPS/UPS shipping due to re-routing of delivery based on mechanical or technical difficulties, LoveBrightJewelry will not hold liability or refund the shipping charges.
*We avoid rushing order at cost of quality. * All shipping fees are in USD.
We offer convenient delivery options through -
FedEx | USPS | UPS Express Shipping:
LoveBrightJewelry.com offers you FREE shipping within USA with USPS.com when your order total exceeds $200. For any orders below $200 we offer ground shipping Via USPS.com at small shipping charge.
FedEx | UPS | USPS Overnight Shipping:
Need your jewelry urgently? At LoveBrightJewelry.com we provide a solution with Overnight Shipping at an additional shipping charge. This may help to reduce transit time, but many items are made to order, which may take big processing time and shipping may prolong accordingly.
GENERAL SHIPPING INFORMATION & OTHER IMPORTANT INFORMATION
• Adult signature is required during delivery of any package. For security purposes, signature of the credit card holder is required on high value shipments. Additionally at the time of delivery, we may ask for a photo ID and/or a physical credit card.
• If you are busy and unable to accept shipment during working hours we do ship it to "Hold at Location". This is very convenient for our customer as they do not have to wait for delivery person to come. But we can send package to be held at FedEx location or USPS post office location, which can be most convenient to you.
In this case, you need to collect the delivery from FEDEX.COM office, which usually works long hours or Post office location working longer and some are open on Saturday, too. Usually with these options, packages are ready early morning, which means you can collect them before rushing to workplace. We operate across large network of service areas offered by FEDEX, USPS, and UPS - this means you can easily find locations closest to your work, or home.
• If you request that your shipment be dispatched to an address different than billing address, then we suggest you first change it with your credit card company. Once you have done this, please call us at 1-800-876-6983 and we will do our best to ship at the changed address, after seeking confirmation from the credit card company.
• ** Saturday delivery is available in most areas. Please contact our customer care @ 1-800-876-6983 for more details. or wtie at firstname.lastname@example.org or you can ask questions by visiting www.lovebrightjewelry.com on live chat.
• If you’re planning to place an order from United States ,Canada, UK, Australia , India you can place order directly on our site. All our products are manufacture In USA. In most country like Canada , UK and Australia there may be no additional customs duty. Customer are responsible for any local taxes Like VAT etc. Also before orderring we request all customers to check with there goverenment regarding applicable taxeses for importing Jewelry from USA.
- Customer from India and other countries please check with local customs authority. Also If customers from India/ other countries place order and make payment by Wire transfer or BITCOIN we will ship the items to any international address. If you do not have any international address we will be happy to send to any international FEDEX location for hold for pick up and you can pick the item from that FEDEX location after showing proper ID like passport etc.
International customers may call us at 1-800-876-6983 or 001-516-620-2509 , or email us at customerrelations@lovebrightjewelry. So we can process your order as phone or email order.
• We accept international orders for all European Countries (including UK), Asian Countries (including Middle East, Chaina, India, Japan), Australia and New Zealand etc.
• *Our products are warranted for any manufacturing defect up to 1 year from delivery. For a gold and platinum jewelry, we do offer factory refinishing up to 5 years.
• We mostly ship our jewelry in a high quality wooden finished jewelry box - ready to be gifted to your loved one.
• We do ship to Alaska and Hawaii and it takes the same time as other locations.
SHIPPING YOUR ORDER TO APO, FPO and OTHER LOCATIONS
* We do ship to PO Boxes, APO, FPO and other locations.
Due to security concerns and restrictions, we cannot use any other courier than USPS. So, all Shipments to P.O. Boxes, APO and FPO are sent via USPS only and may take additional time.
As, USPS do not accept any next day packages for APO and FPO, so we’ll request our customers from placing such orders or paying any extra cash for next day service.
You can easily track your order by logging into your account on lovebrightjewelry.com.
* Generally, we don’t provide tracking number online to ensure security of your order. However, you will be contacted by the shipping courier, once the delivery is undertaken.
For cancelling or changing your order, please contact our Fulfillment Department @ 1-800-876-6983 or email us at email@example.com as soon as possible.
*LoveBrightJewelry.com reserves the right to cancel any order that seems fraudulent, and we may contact you for verification, if the need arises.
RETURN AND REFUNDS
We offer 100% satisfaction guarantee on all our orders.